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I think that it's really important to provide a care service through
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the medium of Welsh
if people choose it.
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Where we live and work in Gwynedd,
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it s a very Welsh place
where the majority of people
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we look after and care for
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have lived their lives through the medium of Welsh
for years.
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This is what is natural to them.
So, I think it's very important that
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we help them continue
with their lives as they've known them
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and they're used to.
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Keneuoe came to live in Bala back in 1997 and she didn't have a word of Welsh.
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In her current role
she's an inspiration
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and she has continued to develop
and continued using and promoting the language.
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It's only been five years since Keneuoe
joined the care sector and in her words,
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she regrets that she
didn t come much sooner.
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They know I can speak Welsh,
they have settled down well,
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because I give them time,
I sit down and speak with them
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and that enables them to
express any concerns they have,
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or just share history and have a
more detailed conversation with
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them in their language,
in the language of their choice.
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So that's important in my opinion,
and I'm proud that
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I am making a difference.